WHAT TO DO WHEN THE WORKLOAD SURGES
Imagine that the folks in your department work under a critical element that requires them to close a claim no later than 10 days after it is placed in their inventory and that for years almost everyone has met that standard. During that time an average of 20 new cases were put in their inventory each day. Now imagine that the White House, Congress or the media does something that causes the number of claims to surge to over an average of 40 arriving in each employee’s inventory daily. Finally, imagine that when you and the Chief Steward accuse the agency of changing working conditions without notifying and bargaining with the union, it tells you that FLRA precedent holds that when the change is initiated by some force other than the agency, there is no bargaining obligation, and it shows you the cases proving that is rock solid case law. The agency also tells you that it has no plans to change the critical element. So, what can the union do for its members who are all failing to meet the critical element no matter how much harder they work? There are several things. Continue reading